Commercial Satisfaction and Return Policy coposcartao.pt
DL No. 24/2014, of 14 February
CONTRACTS CELEBRATED AT DISTANCE AND OUTSIDE COMMERCIAL ESTABLISHMENT
Within 14 days after receiving the product (s) purchased at www.coposcartao.com, the customer may, without any penalty or need for justification, exercise his right to terminate the contract, under the terms legally provided. For this, the customer must return the product (s), accompanied by the original invoice and in the same condition in which it was delivered, including original packaging.
For return after delivery, the customer must contact coposcartao's Customer Service through one of the following channels:
- Customer Service Line +351 210513800 (Call to Portugal fixed network)
- Email address - geral@coposcartao.com
The credit note on account or alternatively the refund of the value of the products will only be made after checking the condition of the product.
coposcartao reserves the right not to accept articles that do not comply with these conditions, according to the applicable law DL no. 24/2014, of 14 February
After Sales Service
Any request for clarification, suggestion or complaint should be addressed to coposcartao through one of the following means:
- Through the page / contact form on the website www.coposcartao.pt
- Sending a registered letter to: R. Horta de Bacelos nº4, 2690-390 Santa Iria de Azoia, Portugal
- Through the customer support line +351 210513800 , available from Monday to Friday, between 9 am and 6 pm
PBP, Net Comerce Lda.
Rua Horta de Bacelos nº4 (Antigo Lote 13)
2690-390 Santa Iria de Azóia
Telefone: +351 211 518 084 | Fax: 217 155 952